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Reading lists: Designing The Customer Experience II


Reading lists: Designing The Customer Experience II

Reading list titles for this course/module

These items are only part of your institution's official Reading Lists - you can use your funds to purchase these. This is not the extensive list and many resources can be found via your programme and course reading lists.

There are eBook alternatives for many of the key titles - you can switch to these at the 'basket'. Benefit from instant access, no delivery and saving money. Read our eBook Guide.

 
Product name
Price
Rating
Buy
Building Great Customer Experiences
BUILDING GREAT CUSTOMER EXPERIENCES

Shaw, Colin; Ivens, John

£44.99
Recommended
Clued In: How to Keep Customers Coming Back Again and Again (paperback)
£25.99
£12.91
Recommended

Customer Experience: Future Trends and Insights
CUSTOMER EXPERIENCE: FUTURE TRENDS AND INSIGHTS

Shaw, C.; Dibeehi, Q.; Walden,...

£44.99
£44.99
Recommended

Luxury Talent Management: Leading and Managing a Luxury Brand
£49.99
Recommended
Routledge Handbook of Hospitality Management, The
£210.00
Recommended
The Cornell School of Hotel Administration on Hospitality (PDF eBook)
THE CORNELL SCHOOL OF HOTEL ADMINISTRATION ON HOSPITALITY (PDF EBOOK)

Sturman, Michael C./Corgel, Jack B./Verma, Rohit

£35.00
Recommended

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