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Tourism: The Business of Hospitality and Travel, Global Edition 6th edition


Tourism: The Business of Hospitality and Travel, Global Edition 6th edition

Paperback by Cook, Roy; Hsu, Cathy; Taylor, Lorraine

Tourism: The Business of Hospitality and Travel, Global Edition

£65.99

ISBN:
9781292221670
Publication Date:
11 Sep 2017
Edition/language:
6th edition / English
Publisher:
Pearson Education Limited
Pages:
448 pages
Format:
Paperback
For delivery:
Estimated despatch 21 May 2024
Tourism: The Business of Hospitality and Travel, Global Edition

Description

For introductory hospitality or tourism courses A comprehensive, international view of the business of tourism The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.

Contents

PART I: THE TRAVELING PUBLIC AND TOURISM PROMOTERS Introducing the World's Largest Industry, Tourism Marketing to the Traveling Public Delivering Quality Tourism Services Bringing Travelers and Tourism Service Suppliers Together Capturing Technology's Competitive Advantages PART II: TOURISM SERVICE SUPPLIERS Transportation Accommodations Food and Beverage Attractions and Entertainment Destinations PART III: THE TOURISM ENVIRONMENT Economic and Political Impacts of Tourism Environmental and Social/Cultural Impacts of Tourism Sustaining Tourism's Benefits The Future of Tourism

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